Frequently Asked Questions
Everything you need to know about your Vidalibros shopping experience.
What is the standard shipping time for my order?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping may take between 7-14 business days depending on your location.
Can I return an item if it doesn't fit?
Yes, we offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart, as fit can vary slightly between different styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are the materials used in your clothing sustainable?
At Vidalibros, we are committed to ethical fashion. Many of our collections feature organic cotton and recycled materials; please check the 'Materials' section on individual product pages for specific details.